Subject: Re: LSM Joining Case Test - Amel Hauryan Nathanel SIMBA
From: Amel Hauryan Nathanel SIMBA <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 5 Jun 2018 05:10:25 -0400

| | LSM Joining Case Test

Name | Amel Hauryan Nathanel  SIMBA
E-mail | [email-masked]
Phone Number | (91) 9971324680
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The Blurb 4 is the right Blurb for the Customer because is about to travel for 2 days during this event, and he is asking if the tickets can be deliver in the Hotel. In The Blurb 4 if we raed well we can see that they are giving the customer the solution to deliver the tickets in the other address if it is not his address. The Blurb 4 is just giving him the solution about what he asked.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference between Good and Great Customer service is: according to me there is no difference because if we can see the meaning of the words. Great is just the Superlatif of Good. So it is mean something Good can be Great and Something Great can be Good. So according to me there is no difference.

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