Subject: Re: LSM Joining Case Test - Imran Hashmi
From: Imran Hashmi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 4 Jun 2018 07:32:41 -0400

| | LSM Joining Case Test

Name | Imran Hashmi
E-mail | [email-masked]
Phone Number | (0512) 9140233839
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have chosen Blurb 4 because we need to keep the viagogo values in mind.I don't see anywhere the name mentioned of Viagogo except the blurb 4, therefore customer needs to be educated for who they are dealing with and how we work.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | From my perspetive good customer service to delight the cusotmer by services offered what he expects, however great cusotmer service is something which gives him or her WOW services, hence become indelible for customer and eventually he becomes our promoter.

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