Subject: Re: LSM Joining Case Test - Mohini Gupta
From: Mohini Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 31 May 2018 02:05:38 -0400

| | LSM Joining Case Test

Name | Mohini  Gupta
E-mail | [email-masked]
Phone Number | (91) 8826586685
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i have selected blurb 2 because it is providing clear information to the customer in a beautiful manner, by telling that you can download the instant e-tickets, as he can take print of ticket immediately without facing any problem. It is also mentioned that we can also track the status of our  Purchases session. It is said to mention the proper address, and availability of a person is main etc. So there is a clear information in Blurb 2.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Providing good customer service leads a good thinking and help to customers, they appreciate us by taking services but GREAT Customers service leads to happy customer and receiving a great achievement by the customers, it encourage the customer to take great customers services whenever they are in entire need.
There is a little bit difference between good and great customer service.

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