Subject: Re: LSM Joining Case Test - Gurpreet Kaur
From: Gurpreet Kaur <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 30 May 2018 06:28:39 -0400

| | LSM Joining Case Test

Name | Gurpreet Kaur
E-mail | [email-masked]
Phone Number | (91) 7210228894
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In Blurb4 agent ask customer to provide his information that where he is going to stay and when he wants his tickets so that, this will help them to send his tickets on time.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service when you provide services on time, you should provide them the relevant solution every time be specific about the product they purchased and give the proper knowledge about it eg: when they will get it along with the tracking details.
And Great customer services when you manage your customer afterwards they place any order and your customer is getting his or her servies on time when they required you.

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