Subject: Re: LSM Joining Case Test - Parth sharma
From: Parth sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 30 May 2018 06:01:55 -0400

| | LSM Joining Case Test

Name | Parth sharma
E-mail | [email-masked]
Phone Number | (91) 9555082002
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | the reason for selecting the blurb 4 is because the  customer will be travelling in next two days and the seller have not yet taken the tickets from the event organizer as they release the tickets very close to the main event so in order to provide better assistance to the customer we will ask him to update the address of the hotel in which he'll be staying so that he can receive the tickets
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | the difference between a good and great customer  service would be not just providing assistance to a customer also personalizing him ,giving softskills and building repo with the customer also providing  additional information to him which is beneficial and he is not aware of.

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