Subject: Re: LSM Joining Case Test - Deepak Lakhchora
From: Deepak Lakhchora <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 30 May 2018 03:57:12 -0400

| | LSM Joining Case Test

Name | Deepak Lakhchora
E-mail | [email-masked]
Phone Number | (91) 8585937373
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | because customer is requesting to deliver his parcel to his hotel address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | As per me good customer service is something wherein we understand the customer query and we resolve that, but in great customer service we do the same but apart of it we do something extra for the customer, for an example if there is an offer which is going on on our website if customer is not aware of it, so if we are informing that also to the customer apart of his query so that is called great customer service.

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