Subject: Re: LSM Joining Case Test - seema Das
From: seema Das <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 28 May 2018 04:43:47 -0400

| | LSM Joining Case Test

Name | seema  Das
E-mail | [email-masked]
Phone Number | (+91) 8527378070
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

as per the customer care representative i will ask
customer proper detail that where the customer want his hotel room and some personal details about the customer like who will receive the tickets and the hotel booking for the customer their name age gender etc.. i will also confirm customer their office or home address where he want his ticket to be deliver . even for promoting our website and for customers satisfaction i will inform inform customer to go to our website to check his ticket details or for any firther help by our helping team.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service where representative solve all the query of customer and help him/her by his/ her giving best.
in great customer service representative should full fill all the queries of customer where customer is satisfied with the given resolution and appreciate the representative for their work and knowledge.

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