Subject: Re: LSM Joining Case Test - Amita Massey
From: Amita Massey <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 26 May 2018 02:56:29 -0400

| | LSM Joining Case Test

Name | Amita Massey
E-mail | [email-masked]
Phone Number | (91) 8750017509
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because it is easy to receive ticket for customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between providing good customer service and delivering great  customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied you are also keeping them loyal.This is a very important distinction – and one that many services providers do not always get.

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