Subject: Re: LSM Joining Case Test - Suksham Pargal
From: Suksham Pargal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 26 May 2018 02:03:23 -0400

| | LSM Joining Case Test

Name | Suksham  Pargal
E-mail | [email-masked]
Phone Number | (+91) 9582682266
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would choose blurb 4 because in that blurb all the details were provided to the client which is sufficient for him and as he asked for the tickets in hotel this blurb also provides the address update and he can get the tickets wherever he wish to take them.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service signifies the satisfaction to customer related his/her problems but one can refer great customer service as not only satisfaction but customer also believes that the service is good enough to solve all his problems and he can trust  them in any condition and can freely contact them

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