Subject: Re: LSM Joining Case Test - yogesh pilania
From: yogesh pilania <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 24 May 2018 08:41:34 -0400

| | LSM Joining Case Test

Name | yogesh pilania
E-mail | [email-masked]
Phone Number | (91) 9971282776
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 4 because in this blurb we are providing complete information to the customer regarding the tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In great customer service first of all we need to understand the needs of the customer and then we have to provide the correct resolution. If we talk about good customer service in this we are just resolving the customer's concern.

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