Subject: Fw: URGENT- Email Id change request (Case id 12903829)-TID: 15531343--Name : Ed Sheeran View--When: 8 hours away--State : In Transit--Fan Seller
From: Jelena Kalcuka <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Worchuirin M <[email-masked]>, "[email-masked]'" <[email-masked]>
Date: Thu, 24 May 2018 09:10:22 +0000

Hey Brian,

Please can you do email change as per below request.

Kind regards

Jelena Kalcuka

Outsourcing - India

________________________________
From: Worchuirin M <[email-masked]>
Sent: 24 May 2018 09:53
To: Jelena Kalcuka
Cc: Ashish Semwal
Subject: Re: URGENT- Email Id change request (Case id 12903829)-TID: 15531343--Name : Ed Sheeran View--When: 8 hours away--State : In Transit--Fan Seller

Hi Jelena,

We received the request through Case id 12903829.

As ticket appears to be lost in transit agent called UPS,raised tracer and escalated to shipping investigation.

Thanks & Regards,
M.Worchuirin.
________________________________
From: "Jelena Kalcuka" <[email-masked]>
To: "Worchuirin M" <[email-masked]>
Cc: "Ashish Semwal" <[email-masked]>
Sent: Thursday, 24 May, 2018 14:12:47
Subject: Re: URGENT- Email Id change request (Case id 12903829)-TID: 15531343--Name : Ed Sheeran View--When: 8 hours away--State : In Transit--Fan Seller

Hi guys,

There are paper  tickets in this order and it appears that tickets are lost in transit and order is in pending replacement.

Please can you confirm if buyer confirmed that he wants to change email address over the phone as no information in case notes.

Kind regards

Jelena Kalcuka

Outsourcing - India

________________________________
From: Worchuirin M <[email-masked]>
Sent: 24 May 2018 09:14:52
To: Jelena Kalcuka
Cc: Ashish Semwal
Subject: Fwd:URGENT- Email Id change request (Case id 12903829)-TID: 15531343--Name : Ed Sheeran View--When: 8 hours away--State : In Transit--Fan Seller

Hi Jelena,

Can you please assist on below issue.

Buyer requested to move order from email id: [email-masked] to [email-masked].

When: 8 hours away.

Agent has updated the request in the email entry google doc.

Thanks & Regards,
M.Worchuirin
________________________________
From: "Ashish Semwal" <[email-masked]>
To: "Worchuirin M" <[email-masked]>
Sent: Thursday, 24 May, 2018 11:40:01
Subject: Email Id change request

Hi Mike,

buyer wants to change email address, today is event.

Old email I.D: [email-masked]
New email I.D : [email-masked]