Subject: Re: LSM Joining Case Test - gunjan jain
From: Deeksha Dadu <[email-masked]>
To: Kapish Tiwari <[email-masked]>, Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 24 May 2018 07:54:59 +0000

Below average but can be talked to

From: gunjan jain <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 24 May 2018 at 1:20 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - gunjan jain

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    gunjan jain
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (011) 8171971147
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    i chose blurb 4, as according to the buyer the adress is changed. he wants the tickets to be send to his new adress which is a hotel and in blurb 4, the seller has completely mentioned the procedure to update the adress details so that the buyer can get the tickets on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   good customer service is when the buyer fulfill the needs of customers on time whereas great customer service is when the buyer after delievering the resources to customer takes a feedback about it to him.

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