Subject: Re: LSM Joining Case Test - Arun Kumar
From: Arun Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 23 May 2018 06:51:18 -0400

| | LSM Joining Case Test

Name | Arun  Kumar
E-mail | [email-masked]
Phone Number | (91) 7042233040
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | We are giving politely response to customer and give the track number to easily  track his ticket and confirm proper address with the customer and also we are sending an email instant for tracking the delivery status.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Services :- If we are asking the 1 hour for customer query and and we gave the response at the given time.
we are giving the response to customer when we received the email.
Give the correct answer of customer query

Great Service :- If we are asking the 1 hour for customer query and we gave the respond to customer before the given time.
If we will give the response to customer of his query before at the given time
When we gets the customer query first of all we need to reply on that email. then we will send the customer query answer.

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