Subject: Re: LSM Joining Case Test - Hrithik Sharma
From: Hrithik Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 23 May 2018 04:40:00 -0400

| | LSM Joining Case Test

Name | Hrithik  Sharma
E-mail | [email-masked]
Phone Number | (91) 9971092031
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Supposedly, the customer receives the tickets late, He/She will miss the concert. So it will be better if the customer is getting E-tickets, this will help in the time of uncertainty that the customer can have both the E-tickets and the hard copy of tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer services are those which helps the business in satisfying the customers and a great customer services are those which not only satisfy the customer but also create a place in their heart i.e. making a loyal customer.

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