Subject: Re: LSM Joining Case Test - Abhishek Awasthi
From: Abhishek Awasthi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 23 May 2018 04:21:57 -0400

| | LSM Joining Case Test

Name | Abhishek Awasthi
E-mail | [email-masked]
Phone Number | (91) 7054621236
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I choice Blurb 4 because on that case agent informed all the information. He also suggested to customer how can he changed his address for delivery after that he informed about an e mail which customer got after shipped of ticket and he can track his ticket delivery status through e mail. In last he also suggested for informed the hotel staff to took package if he is not able to received it.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me, good customer service means that  where our valuable customer is just satisfied with the service but great customer service means that our valuable customer is happy with service because all the information whats he want to know, he got it all through our service.

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