Subject: Re: LSM Joining Case Test - RAMAN KAMTI
From: RAMAN KAMTI <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 21 May 2018 06:13:46 -0400

| | LSM Joining Case Test

Name | RAMAN KAMTI
E-mail | [email-masked]
Phone Number | (91) 9958059431
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I have selected this blurb because here we are confirming the delivery address.
and we are explaining the customer why he/she
did not received the tickets.
we are also giving the information to the customer how he can track the delivery.
if i have to add something to this blurb so i
will give also explain the customer that
the whether the tickets can be delivered to the
hotel or not...

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

the difference between good and great customer service is that the great customer servie should be able to explain all the details in few words with clearity and should only provide the essential
details for the customer in very simple and understandable form.

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