Subject: Re: LSM Joining Case Test - Vinay Upadhyay
From: Vinay Upadhyay <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 21 May 2018 04:44:12 -0400

| | LSM Joining Case Test

Name | Vinay Upadhyay
E-mail | [email-masked]
Phone Number | (91) 8373906021
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | According to me, Blurb 2 would be the right response to the customer. Because we are giving assurity to customer that ticket will be deliver on time. This is called great customer service. We are providing good support to him. As he needs ticket instantly within 2 days. Great customer service is to give assurance to the customer that we will fix the problem if he is facing. We provide best service than others and we are the helpful and soft spoken.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great customer service is, we are with the cusomer and giving him assurance to fix the problem as soon as possible. We are giving update time to time and we are really concerned about the issue what is he facing. Good customer service is also the same. In both cases we cannot take things lightly. Cutomer service is the key to successful employer and we as a customer reprsentative must deliver best service to our customers on priority.

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