Subject: Re: LSM Joining Case Test - Alisha Rai
From: Alisha Rai <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 19 May 2018 06:16:35 -0400

| | LSM Joining Case Test

Name | Alisha Rai
E-mail | [email-masked]
Phone Number | (91) 8368946494
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I thought blurb1 is a satisfying answer for customer queries. Because we are giving her assurety of her event passes.And our customer can also track her delivery for satisfaction and get to know how much time will take to reach her package.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | the main difference between good and great customer is that, you are probably only barely keeping your customer satisfied while in the latter, you are not only keeping them satisfied you are also keeping them loyal.

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