Subject: Re: LSM Joining Case Test - ishtiyaq Malik
From: ishtiyaq Malik <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 19 May 2018 03:37:10 -0400

| | LSM Joining Case Test

Name | ishtiyaq Malik
E-mail | [email-masked]
Phone Number | (91) 9858006030
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the event is taking place in a week ,however the customer is travelling in two days for this event.In order to get the ticket as soon as possible he can download the e-ticket for same and for this he has not to wait for the tickets to get delivered on his Address..
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is when we are providing a useful and helpful information to the customer regarding any product or service .whereas a great customer service means we need to ensure the customer that we understand u,our job will not be only to provide answers to their queries but also make them satisfied with the service we are providing,And at the end of the day we need to produce a satisfied customer with ever call..

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