Subject: Re: LSM Joining Case Test - Sachin Gupta
From: Sachin Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 19 May 2018 03:00:10 -0400

| | LSM Joining Case Test

Name | Sachin Gupta
E-mail | [email-masked]
Phone Number | (91) 9582601599
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Straight forward answer addressing the customer's query and without making him Irate and took all relevant information and also customer is getting the soft copy (E- Tickets) as well as the hard copy of the tickets will be shipped!

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

True to the customer!
Educate the customer what exactly he/she is looking for
Right Knowledge of the product and service while interacting with the customer.
&
Patience

| |

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