Subject: Re: LSM Joining Case Test - Amriatnshu Abhishek
From: Amriatnshu Abhishek <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 18 May 2018 07:07:41 -0400

| | LSM Joining Case Test

Name | Amriatnshu Abhishek
E-mail | [email-masked]
Phone Number | (+91) 9990494421
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I'm sorry to hear that, you didn't your ticket yet for the lady Gaga's event but we are monitoring your order and we will deliver it before the event( here we need to show the empathy towards the customer)
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me a good customer service only provide the solution of the customer which he/she after but a great customer service ensure that their valued customer get a great service as well as they feel happy to come whenever they want any sort of help.

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