Subject: Re: LSM Joining Case Test - MOHAMAMD ZEESHAN
From: MOHAMAMD ZEESHAN <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 18 May 2018 03:45:02 -0400

| | LSM Joining Case Test

Name | MOHAMAMD  ZEESHAN
E-mail | [email-masked]
Phone Number | (110096) 9871572174
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb include all the essential information for order & before delivering the order it has confirmation details but for deliver an order you have to warm welcome your customer and if there is any delay in order you have show apologize for the inconvenience  caused

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer services includes customer satisfaction you have to show empathy, apology & sympathy.
You have to share the feeling of customer in their every situation
Great customer service means customer is totally satisfied by your resolution you have to show empathy & sympathy for their query
If you will get appreciation from customer side that means you have done great customer service

| |

You can edit this submission and view all your submissions easily.