Subject: Re: LSM Joining Case Test - RAM SINGH
From: RAM SINGH <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 18 May 2018 03:13:27 -0400

| | LSM Joining Case Test

Name | RAM SINGH
E-mail | [email-masked]
Phone Number | (91) 8585958826
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Customer need his tickets on alternate address also because he was travelling and we have an option to deliver customer tickets on alternative address, we can provide him a link to update the detail on
www.viagogo.com/Help/76

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is to provide all the detail to the customer which he was looking for but the great customer service is to provide some extra information to him,so that customer get benefit and he get confident towards our business and next time also in case he want to book any event tickets he can log in to our website without any fear and hesitation.

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