Subject: Re: LSM Joining Case Test - Ambalika Sharma
From: Ambalika Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 17 May 2018 04:49:22 -0400

| | LSM Joining Case Test

Name | Ambalika Sharma
E-mail | [email-masked]
Phone Number | (91) 8130268680
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Being a customer support executive our work is to satisfied customer with our answer in Blurb 1 we are ensuring to the customer that we have an eye to his order continuously & he will get step wise step updates for his order.

We can also add that we will also keep tracking your order after dispatched & will try to deliver this on priority as per your demand.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good C.S do it's work according to a flow while a great C.S works according to it's customer & try to make a bond with customer.

A good C.S always give priority to customer but get stuck somewhere B/W the services & Customer while A great C.S always works according to customer priority whether they have to make extra efforts for this to satisfied the customer

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