Subject: Re: LSM Joining Case Test - Stuti Anjani Singh
From: Stuti Anjani Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 17 May 2018 04:06:48 -0400

| | LSM Joining Case Test

Name | Stuti Anjani Singh
E-mail | [email-masked]
Phone Number | (91) 8127708988
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i have chosen blurb 2 as the customer needs it urgently, therefore online tickets is the best option.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is satisfying the customer with all the issues by him while a great customer service is someone that not just satisfies the customer with his problems as well give him extra detail so that in future the customer might not face any such problem. A customer service work is not merely to sort the issues but make them aware so that such issues dont happen again.

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