Subject: French Language Test - ngalanza dieudonne mongbanzi
From: ngalanza dieudonne mongbanzi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 15 May 2018 08:02:29 -0400

| | Foreign Language Screening Test

Name | ngalanza dieudonne mongbanzi
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | before to take the call you need to talk very well for not getting this situation because may be if the delivery boy already give to them you cannot see is the fault of him because you are the responsibility of the company be care full for not getting this situation from the company may be if the delivery boy is the man of mind in need to ask very well to the boss of company for not getting this situation form the company or the person collect this pizza i can see no am not command the pizza to come her in my home may be is the wrong number you need to see very well the place the person command the pizza if the boss getting mistake for that just sorry to sir just give me you home number give me just 20 minute some one bring to you that the person remember if hows not make the mistake from the call when i received that.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | just simple person like any one in the world because is the natural come to the lord i cannot see i don"t you because is not depending to me is depending to the lord study very well student every day at school know am go to proud the quality of person i have to show my experience in the company because the quality of person depend in the company show them what is the experience you have a marketer in in the company the sale in the company because i know how to make the quality of sales in the business the sales to proud the customer how do you selling about the product just to make to much marketing in the company for the company to prosper in the world use the all quality experience the person have to make the company every day up just work in the company and make them you are the capacity to do that.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

different between good and great is like a person    work some company is getting the quality of product from the market and selling that from the customer no one come to complained about the product because of the quality of product is good.
great is the quality of person work in the company make the company to the contract to another company .
both of then there is not different for good and great is  a same is depending some thing the place that person stat the business and the quality of the product to sell from the costumer any marketer in the world have to know about the product if you need you business go up you need knowledge about that what you need to do from you business is depending the quality of marketer in the company.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

la difference entree bien est grand il n ya pas la difference entree eu parceque quand la persone fait le affair il doit savoir que la  qualite de marchandise doit etre bien pour servir le client  pour nest pas revenir avec le produit encore .
grand ca nous montre la qualite du person qui fait les affaires parceque quand la person ce  comment faire le affair  il doit toujours etre la tete parceque la qualite de la person depend de lui meme acheter de bon produit pour etre toujour bien au marche .
pour moi je peux dire entree le deux  il nya pas la difference parceque fait le affair tout person qui fait le affair il vait toujour etre la tete a cause de ca qualite  comme un leader est toujour la person qui est toujour au top parceque il ce comment garde le affair pour ne pas chute au marche.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | bien  est grand pas de differnce parceque la person qui fait le affair il doit savoir que un leader est la person qui travail beaucoup pour nest pas echoue dans le affair etre bien dans le affair est grant depend de la qualite de la person pour le produit dans le market pour aller toujour loin dans le affair il faut avoir la qualite dela  produit et le marketer il doit savoir que comment faire la marketing pour atire toujour le client poue venir acheter pour le developpement dela societe.

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