Subject: Re: LSM Joining Case Test - Akansha Dwivedi
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 15 May 2018 10:32:47 +0000

Rejected

From: Akansha Dwivedi <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 15 May 2018 at 3:51 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Akansha Dwivedi

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Akansha Dwivedi
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9953212563
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    BLURB 1,as the infomtaon provided to the cusomer is relecant to the information required by he customer,also we have assured customer that we are monitoring i.e in followup with the case and resolvethe same in the given timeline.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is providing the accurated information with the customer's saisfaction level.

Great Customer service being proactive and resolving  and providing the information or issues of customer to retain it as happy customer.

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