Subject: Re: LSM Joining Case Test - Shristi Srivastava
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 15 May 2018 09:01:32 +0000

Below average but will speak with her

From: Shristi Srivastava <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 15 May 2018 at 2:16 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Shristi Srivastava

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Shristi Srivastava
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7210724699
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I chose Blurb 2 because it is the most convenient way the person can avail his tickets immediately by downloading it else if he/she wants it through courier can mention his address & track its delivery status on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   When a customer is fully satisfied with his queries resolves its Great Customer servis but when we are able to understand the issue but we need few hrs to resolve the query its good customer service.

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