Subject: Re: LSM Joining Case Test - ujjwal sarkar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>, Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 15 May 2018 07:36:34 +0000

Again below average but will interview

From: ujjwal sarkar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 15 May 2018 at 12:19 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - ujjwal sarkar

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    ujjwal  sarkar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8130981406
Which blurb would you select?   Blurb 5
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    i would choose blurb5 as we are guiding the buyer the procedure how he can avail the ticket as soon  as possible he can. all the possible outcomes are being guided so he he can get the ticket as poossible. also i would like to greet the person and show concern to the buyer also.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   a Great customer service is the one who has a good listening skills. Also he should be patient and take a good follow up of the client regularly. The customer also has a great experience while talking to the customer support. Also  a great customer is the one who  keeps on learning new things.
A good customer service is the one who listen  to the client but has no interest in the client , thus he do not take proper follow up .

You can edit this submission<https://www.jotform.com/edit/4021761423758372502?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.