Subject: Re: LSM Joining Case Test - Arnav Gupta
From: Arnav Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 15 May 2018 03:14:12 -0400

| | LSM Joining Case Test

Name | Arnav Gupta
E-mail | [email-masked]
Phone Number | (110058) 8265981130
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I,ve choosen blurb2 because this blurb can satisfied the customer as this blurb contains the application E-TICKETS which can provide the tracking number. If there is any mistake in delivery address then the customer care executive can make a contact to the customer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Great customer service is when the customer is fully satisfied by the service provided to him and good customer service is when the customer is satisfied but not fully satisfied.

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