Subject: Re: LSM Joining Case Test - Anil Kumar Sharma
From: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 15 May 2018 05:57:25 +0000

Below average. Ask Viraat to interview first. If he likes him, make him wait for me, else send back. I will be there in an hour

Sent from my iPhone

On 15 May 2018, at 11:12, Anil Kumar Sharma <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Anil Kumar  Sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9318358297
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    The customer can even download the e tickets instead of waiting for he tickets to be delivered.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   the good service means to resolve the customer queries and to satisfy them but the great customer  service means the to serve the customer in such a way that customer appreciate the brand and get back to us again and again.

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