Subject: Re: LSM Joining Case Test - Gaurav Wadhwa
From: Gaurav Wadhwa <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 14 May 2018 06:23:30 -0400

| | LSM Joining Case Test

Name | Gaurav Wadhwa
E-mail | [email-masked]
Phone Number | (091) 9818036099
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As per my opinion blurb 1 resolve the customer query and also ensure that the customer get his ticket on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good customer service means providing the good services to the customer and great customer service means providing the best solution and ensuring that the query of the customer will got resolved in first step and after that taking the proper feedback with the customer to ensure that the service they are using is working properly or not if not then again providing the best substitute for that.

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