Subject: Re: LSM Joining Case Test - Alok Pal
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 14 May 2018 09:34:21 +0000

Rejected

From: Alok Pal <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 14 May 2018 at 3:01 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Alok Pal

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Alok Pal
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8800249027
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    In Blurb 4, It shows that the customer's concern is addressed very properly and it would make him assured that he/she can receive his/her tickets by updating the address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   The good customer service can satisfy the customer. However, the great customer services can be to go ahead and add some extra piece of information in order to retain the customer with the organization for forever.

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