Subject: Re: LSM Joining Case Test - Shubham Khatri
From: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 14 May 2018 08:18:21 +0000

Rejected

Sent from my iPhone

On 14 May 2018, at 13:45, Shubham Khatri <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Shubham Khatri
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7390945934
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    As in the question customer said that he is staying in the hotel and want the ticket in the hotel as well because it seems like he just came to watch the lady gaga concert only, that's why he is staying in the hotel and not able to collect the ticket from any where else.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer are those customer who just came to us for the customer service but great customer are like the one who make a relationship with us.

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