Subject: Re: LSM Joining Case Test - smriti ysha
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 14 May 2018 07:29:33 +0000

Will interview

From: smriti ysha <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 14 May 2018 at 12:55 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - smriti ysha

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    smriti ysha
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (10091) 8376925250
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    i selected this blurb because the executive is understanding her situation and giving her the exact  answer of the query asked and handling with patience
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   a good customer service is just giving the answer of the queries but a great customer service is providing attention to the customer. Giving them the satisfactory answer of the queries. handling customer with patience. no dead air should be there. and no promising to the customer but tell them that problem must be resolved as soon as possible

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