Subject: Re: LSM Joining Case Test - Nitish Dass
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 14 May 2018 07:11:23 +0000

Reject

From: Nitish Dass <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 14 May 2018 at 12:04 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Nitish Dass

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Nitish  Dass
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7210691642
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I have chosen blurb 1 Because It seems to be an professional revert to customer The changes needs to be done is to ask for hotel address rest is good
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   good customer service is about following the given instructions by quality
Great customer service is taking self initiative and giving extra efforts to deliver great customer service  and delight the customer by something special
good customer service is working usual
great customer servce is treating each cust customer as a first and feresh customer

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