Subject: Re: LSM Joining Case Test - Kumar Tejuswi
From: Kumar Tejuswi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 14 May 2018 02:20:44 -0400

| | LSM Joining Case Test

Name | Kumar Tejuswi
E-mail | [email-masked]
Phone Number | (91) 7838331241
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | as the agent properly reverted the customer and re confirmed the address and properly greeted and reassured that the customer will receive the tickets on the confirmed address and will be updated about the delivery
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good custmer service is one in which we satisfies customer's need and in great customer service we remain in touch with the customer so that he should come back to us again

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