Subject: Re: LSM Joining Case Test - Rashmi Saini
From: Rashmi Saini <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 12 May 2018 06:05:51 -0400

| | LSM Joining Case Test

Name | Rashmi Saini
E-mail | [email-masked]
Phone Number | (91) 8607781660
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i will suggest Blurb 4 because customer wants his tickets in hotel mean he has new address and wants to confirm either it will arrive at new address in his willing time period or not.And the most important in this blurb is its clarity and customer satisfaction due to providing link address. it also provide help desk to customer that is most satisfactory service for customer
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | if we are providing all the services at the mentioned time it can be called good customer service.but if we provide all the services not only within time period as well satisfaction of customer with fed back and also improving the interaction of customer according to there feedback.according to me if we are winning the satisfaction of customer in any how and customer comes to take services from us based on our good services is called great customer service

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