Subject: Re: LSM Joining Case Test - Shubham Kaushik
From: Shubham Kaushik <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 12 May 2018 05:13:15 -0400

| | LSM Joining Case Test

Name | Shubham Kaushik
E-mail | [email-masked]
Phone Number | (+91) 8077519772
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I select the second Blurb because first way to attract the client is that they write his words in a points not in Paragraph. second things is that they told or write  everythings which clients wants to know like related to tickets, status and all and in last they also confirmed his phone number or acount detail were correct if delivery phone need to contact that clients,. thats the reason i choose Blurb 2.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer take some time to resolve the issue, first they think about and after that reply it and a great customer can reply in a minutes because they have proper knowledge about the issue and yes more confident when answered.

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