Subject: Re: LSM Joining Case Test - Aman kumar
From: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 12 May 2018 08:43:43 +0000

Calling in 5-7 minutes to interview him

Sent from my iPhone

On 12 May 2018, at 14:10, Aman kumar <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Aman  kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7065254710
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    The reason for choosing blurb 1 is that in this segment buyers confirm the details and also provide the ticket confirmation details to customer like a notification of email alert and shipping number so that customer can check the status itself and also confirmed the shipment delivering address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   According to me the difference between good and great customer service is that in great customer services the correct information provided to customer as per his query.In good customer service the information provided to customer related to his query is nearby.In great customer support we have to follow the sympathy empathy and politeness.

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