Subject: Re: LSM Joining Case Test - prerna mehra
From: prerna mehra <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 11 May 2018 03:45:00 -0400

| | LSM Joining Case Test

Name | prerna mehra
E-mail | [email-masked]
Phone Number | (91) 9205527115
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

The main motive of our company is to promote sales and to let the more and more customer know about the Viagogo Brand. Keeping the customers satisfied and working for them int he shortest time thereby giving them the delight feeling so that they must use this brand frequently.
We at the end of the day work for the customers and our main agenda is to think as per the customer's point of view rather than to only think about the monetary profit of the company.
we should always keep in mind to satisfy the customers and giving them the best services in this particular domain so that the customers do use our brand again and again and give us a chance to make them happy.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer & Great customer - A good customer is who do use the brand or the services and keep it with themselves only but a great customer is the one who along with using the brand or the product also suggests the same to others as well to use it and also share his or her experience. Great customer also trust the product and brand value and look forward tot he next product byt he same brand to use it as well.

Eg - If we do have a product as Haldiram Namkeen.
A good customer will only eat and will keep the same taste in mind and will compare it with any other namkeen but a great customer will even encourage more people to buy and experience the  Haldiram namkeen and will create a trust as well as per the brand and the value for the same.

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