Subject: Re: LSM Joining Case Test - Akhilesh Kumar kumar
From: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 10 May 2018 09:08:33 +0000

Rejected
Sent from my iPhone

On 10 May 2018, at 14:37, Akhilesh Kumar kumar <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Akhilesh Kumar kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (241204) 9990719513
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Customer want to track his Ticket update . that when he wil receive his ticket and there is the Option that how can you track your Ticket Updation . and also there is the Solution that if the customer want to go before in a week    so how he can go .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   1. If Customer want to know any kind of Status and you have informed them this is called good work .

If Customer want to know any kind of status and you have given and already you have droped a massage this is called great custmer service.

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