Subject: Re: LSM Joining Case Test - Dwaipayan Chakraborty
From: Dwaipayan Chakraborty <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 9 May 2018 05:02:56 -0400

| | LSM Joining Case Test

Name | Dwaipayan Chakraborty
E-mail | [email-masked]
Phone Number | (91) 7252026553
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | according to my knowledge blurb 4 is a complete resolution because customer asked to change the address, and it's been resolved only in this option
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | If the customer is okay with the service provided by the customer service officer then It will be called as a good customer service. And If the customer is very much satisfied with the service then, It will be called as great customer service. In this case customer might be thankful to the officer.

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