Subject: Re: LSM Joining Case Test - NIKHIL CHAUDHARY
From: NIKHIL CHAUDHARY <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 9 May 2018 00:54:01 -0400

| | LSM Joining Case Test

Name | NIKHIL CHAUDHARY
E-mail | [email-masked]
Phone Number | (0120) 9999070795
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 2 is the correct form of answering the mail because in this CSR providing all the neccessary info which helps in getting the tickets on time.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good service could be great if-
1- you are good listener
2-  Understand the problem or query according to the customers point of view
3- Solve the problem efficiently, fast and error free
4- Solution should be given within the prescribed time.

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