Subject: Re: LSM Joining Case Test - Shweta Dass
From: Shweta Dass <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 7 May 2018 03:38:32 -0400

| | LSM Joining Case Test

Name | Shweta Dass
E-mail | [email-masked]
Phone Number | (+91) 8376996002
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected the blurb 4 as I get the perfect information according to the concern. It information is having email address where the customer can reach us easily in any situation. Moreover, we can also provide the surety to the customer that they can provide us correct information so that we can provide the order on time so that they can't miss anything also we can provide the customer the great service so that the  customer will contact us again happily.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | When we provide the resolution according to the concern and the customer is only satisfied with that which is called good customer service. However, if we provide the customer any extra information according to the order and provide service via phone call or if we provide the extra ordinary information to the customer to make them happier. Its called great customer service. We can advice the customer in proper manner according to the concern. We will always try to make them more then satisfied and loyal so that the customer will contact us again with the loyal mind.

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