Subject: Re: LSM Joining Case Test - Deepanker Prasad
From: Deepanker Prasad <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 5 May 2018 06:35:44 -0400

| | LSM Joining Case Test

Name | Deepanker Prasad
E-mail | [email-masked]
Phone Number | (201010) 9818605514
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In this every detail of the the query of the customer is answered and cusomer might be satisfied by the result. One thing I want to add that the customer must be informed that it will be delivered within 2 days. Also ask for the correct adress.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is that when the query of the  customer is answered according with the customer satisfaction and customer give good reply.

Great customer service is that we resolve the issue of the cusomer instantly without delaying it and take the follow up their issue. So that it might not happen again.

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