Subject: Re: LSM Joining Case Test - Anand JOSHI
From: Anand JOSHI <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 5 May 2018 05:39:52 -0400

| | LSM Joining Case Test

Name | Anand JOSHI
E-mail | [email-masked]
Phone Number | (011) 9910575030
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | fastest way of getting tickets without any hastle .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is  feeling sorry towards distressed feelings. Great customer service is all about acknowledging the situation and providing solution. Its all bout listening , empathising , paraphrasing and moving toward solution.

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