Subject: Re: LSM Joining Case Test - Hemant sharma
From: Saurabh Dadu <[email-masked]>
To: Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 4 May 2018 07:58:07 +0000

Reject

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Hemant sharma <[email-masked]>
Sent: 04 May 2018 13:05:44
To: Saurabh Dadu; Deeksha Dadu; [email-masked]; [email-masked]; Meenakshi Pandita (HR-LSM); [email-masked]
Subject: Re: LSM Joining Case Test - Hemant sharma

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Hemant sharma
E-mail  [email-masked]
Phone Number    (91) 8700686969
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I have selected blurb 2 because if customer book any tickets from online and customer fill all compulsory field for future reference and customer also receive e-tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Customer services is listening to customers and helping to resolve their issues so that they remain happy and loyal. Customer service is more than waiting on customers. It includes trying your best to make sure that the customer is satisfy. We know that customer satisfaction is extremely important to our company.

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