Subject: Re: LSM Joining Case Test - Preeti Sharma
From: Preeti Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 4 May 2018 03:48:46 -0400

| | LSM Joining Case Test

Name | Preeti Sharma
E-mail | [email-masked]
Phone Number | (91) 9582895952
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I chose this as per the customer query as he wants to get his tickets of that event at hotel address, he booked for this event.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | If we are quite satisfied but the customer service has responded on time and solved our problems so we can say that this is a good customer service and when a customer service solves problem in a good manner, cordinate with the client very nicely by satisfying customer and also some interesting offers with them so we can say this is a great customer service.

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