Subject: Re: LSM Joining Case Test - Hemant sharma
From: Hemant sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 4 May 2018 03:35:44 -0400

| | LSM Joining Case Test

Name | Hemant sharma
E-mail | [email-masked]
Phone Number | (91) 8700686969
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 2 because if customer book any tickets from online and customer fill all compulsory field for future reference and customer also receive e-tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer services is listening to customers and helping to resolve their issues so that they remain happy and loyal. Customer service is more than waiting on customers. It includes trying your best to make sure that the customer is satisfy. We know that customer satisfaction is extremely important to our company.

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